Cctv news(Reporter Wang Jiazhu, Wang Xiaoying, He Chuan) On the morning of January 21st, the curtain of 2019 Spring Festival travel rush officially opened. On the same day, reporters interviewed in Xi ‘an, Lanzhou, Chengdu and other places found that compared with previous years, there were many new highlights in innovative passenger service mode, hardware facilities investment, especially hardware and technology investment in Spring Festival travel rush this year, covering ticket purchase, pit stop, security inspection and other links, so that passengers can save time and money when embarking on their journey home.
On the morning of January 21st, passengers at Chengdu East Railway Station brushed their faces and entered the station (photo by He Chuan).
Passengers from Beishangguang to Sichuan and Chongqing can wait for tickets.
Every year in Spring Festival travel rush, many popular routes are snapped up as soon as tickets are released. In order to solve this problem, this year, the Spring Festival travel rush Railway Department began to carry out the pilot of alternate ticket purchase on December 27, 2018. Passengers who can’t buy tickets at the first time can register the ticket purchase information on the ticket purchase platform to pay for the advance ticket according to the date, train number and seat. If the corresponding train number and seat generate tickets for sale, the ticketing system will automatically cash the tickets in the alternate order, thus reducing the time and energy spent by passengers repeatedly inquiring about the remaining tickets when the ticket purchase demand is not met.
At present, the pre-holiday trains for the pilot of standby ticket purchase service are all trains originating in Beijing, Shanghai, Nanjing and Hangzhou and Guangdong, and finally arriving in Sichuan and Chongqing. After the holiday, the trains start from Sichuan and Chongqing and end at all trains in Beijing, Shanghai, Nanjing, Hangzhou and Guangdong.
On January 21, the reporter logged into the 12360 mobile phone client to inquire about the ticket discovery in the above direction, and the query information showed the word "alternate".
"Railway for subway" only needs one security check
Nowadays, many city subways are seamlessly docked with high-speed railway station. However, after getting off the high-speed train, it still needs a second security check, which often causes congestion at the subway entrance. Liu Xiaoming, member of the Party Group and Vice Minister of the Ministry of Transport, recently introduced that in order to solve this problem, mutual recognition of security inspection is gradually being promoted in Spring Festival travel rush this year through multi-departmental coordination.
On the morning of January 21, the reporter saw at Chengdu East Railway Station that passengers who arrived in Chengdu by high-speed train and transferred to the urban area had purchased tickets directly without the second security check. It is reported that about 80% of the daily railway outbound passengers in chengdu east railway station need to transfer to the subway, and the number of subsequent transfer passengers will gradually increase.
In order to facilitate passengers’ travel, since November 28, 2017, Chengdu has started to implement that passengers leaving the railway station can directly enter the station and take the subway when they take the subway, without having to check again.
Hard science and technology guarantee "paperless" service
In addition, the railway department is still vigorously exploring "paperless" services. In terms of improving the passenger waiting experience, the coverage of brushing the second-generation ID card and brushing the face to enter the station is wider than in previous years.
Xi’ an North Station has added 16 sets of face recognition self-service verification gates; Beijing Railway Bureau has also added 167 self-service real-name registration system check gates to realize self-service entrance and exit ticket checking by swiping the second-generation ID card at 45 EMU train stops, and all channels in Beijing Railway Station can "swipe their faces and enter the station". Hainan Island High-speed Railway has implemented a pilot e-ticket service since November 22 last year.
At Lanzhou West Railway Station, the reporter also saw that in addition to increasing the independent channel of face recognition, the intelligent robot "Little Dragon Man" was officially launched this year. In the face of the "Little Dragon Man", as long as the passengers tell the information of the train number, the Little Dragon Man will tell you the information of the ticket gate of the train number.
In terms of hard technology services, it is particularly worth mentioning that in guangzhou-shenzhen railway, you can swipe Alipay to enter the station. You don’t need to buy tickets in advance, and you are not afraid to forget to bring your ID card. You can take the train with one mobile phone, which is as convenient as scanning the code to take the bus and subway.
On January 8, "Hulk" completed its first official operation in northwest China on the lanzhou-chongqing railway (photo by Wang Xiaoying).
"Hulk" brings new experience to Spring Festival travel rush.
In terms of transportation capacity, the operation of the new Fuxing EMU "Hulk" with a speed of 160 kilometers per hour can be described as a highlight of Spring Festival travel rush this year. Different from the green leather train on the ordinary railway, the speed of Hulk can reach 160 kilometers per hour, which can accommodate more than 1,100 people at most. Because it is suitable for all ordinary-speed electrified railways, the on-line operation of this model will make some ordinary-speed lines enter the era of moving trains. This also means that the time for passengers to go home is greatly shortened.
Following its debut on the Beijing-Shanghai line on January 5th, the Hulk completed its first official operation in the northwest on January 8th in lanzhou-chongqing railway. As a result, the train speed from Lanzhou to Chongqing has nearly doubled, and the running time has been shortened from nearly 12 hours to about 7 hours. According to the introduction of Lanzhou Bureau Group Company, during the period of Spring Festival travel rush, there will be five pairs of EMUs from Lanzhou West (Lanzhou) to Chongqing North D752/1, Lanzhou to Chongqing North D754/3, Lanzhou (Lanzhou West) to Longnan D8882/1, Lanzhou to Longnan D8884/3 and D8886/5 on Lanzhou-Chongqing Line, and it is estimated that the number of people sent will increase by 170,000.
These trains have preferential fares.
After last year, some train tickets will continue to be discounted during Spring Festival travel rush this year. At the same time, the number of discount trains has further increased, and the discount intensity is also increasing. Some trains and even all seats are discounted at 6.5%, which is much more cost-effective. For specific discount information, passengers can go to the 12306 website or the 12306 mobile APP for enquiry.
The reporter learned from Xi ‘an Bureau Group Corporation that during the period from January 21st to February 4th before the festival, K4026/7 times from Xi ‘an to Shanghai and K4356/7/6 times from Ankang to Beijing West, all seats were offered a 6.5% discount. During the period from February 5th to March 1st after the festival, Shanghai to Xi ‘an K4028/5 times and Shanghai to Xi ‘an K4190/1 time, each seat will be given a 20% discount.
During the period of Spring Festival travel rush, Shanghai Bureau Group Co., Ltd. implemented 31 trains with discounted fares, including 14 trains before the Spring Festival and 17 trains after the Spring Festival. Most of them were K-prefix trains temporarily added in Spring Festival travel rush and ordinary trains with no letters but only numerical numbers, and some trains with higher speed and grade such as Z-prefix and T-prefix were also included. For example, on February 6th, the K4173 train from Hangzhou to Chongqing North received a 6.5% discount on all seats. After the discount, the air-conditioning hard seat from Hangzhou to Chongqing North is only 145 yuan, and the soft seat is 230 yuan. On February 5 th, Hangzhou to Huaibei, K5668 train, all seats are 6.5 fold.