CCTV News:According to the website of the National Development and Reform Commission, the May 2017 analysis report of the national 12358 price supervision platform was released recently. The report shows that the acceptance of the platform in the month increased by 9.7% compared with the previous month. Parking fees, online shopping, commodity retail, real estate and other industries are highly concerned; The acceptance of online shopping industry reports declined for two consecutive months; Compared with last month, the real estate industry received more reports, and problems such as illegal charges and arbitrary charges were prominent.
According to the report, the acceptance of the platform continues to grow. In May 2017, the national 12358 price supervision platform received a total of 65428 price reports, complaints, letters and visits, and consultations, with an increase of 9.7% over the previous month and 6.9% over the same period last year. Among them, there were 10,285 price reports, accounting for 15.7% of the total acceptance, up 34.7% year-on-year; 6185 price complaints, accounting for 9.5%, up 6.4% year-on-year; There were 48,904 price inquiries, accounting for 74.7%, up 2.1% year-on-year, and 54 price letters and visits.
The acceptance of online shopping price reports declined. The top five industries are parking fees (11,394), online shopping (8,737), commodity retail (3,867), property management (3,584) and transportation (2,863).
Among them, the attention of online public opinion on parking charges is low, but the acceptance of the platform is high, which shows that the national 12358 price supervision platform has become the main channel for the masses to reflect the parking charges.
Compared with last month, the price problems of real estate, property management and other industries are on the rise, and the number of reports received by the pharmaceutical industry has dropped a lot.
The geographical distribution of price reporting acceptance has not changed much. In May, the top ten provinces of platform acceptance were Tianjin (12,769), Shanghai (7,277), Beijing (6,060), Jiangsu (4,322), Shandong (3,554), Guangdong (3,404), Chongqing (2,922), Shaanxi (2,467) and Hunan.
According to the report, in May 2017, the national 12358 price supervision platform accepted a total of 2602 price reports, complaints and consultations in the real estate industry, an increase of 34.2% compared with the previous month, ranking first in all industries in a single month. The data shows that the price hotspots in the real estate industry show obvious regional characteristics, and the hot issues reflected by the first-tier, second-tier and third-and fourth-tier cities are quite different.
According to the analysis of the acceptance of the national 12358 price supervision platform, in May 2017, the most concerned price violations in the national real estate market mainly included illegal collection of group purchase fees, failure to charge according to the filing price, illegal collection of agency fees (membership fees, information consulting fees, etc.), arbitrary charges by developers under various pretexts, and failure to clearly mark the price in a conspicuous position.
The data shows that the complaints and reports of the real estate industry in first-tier cities are mainly second-hand houses, and the transactions of new houses in second-tier and third-tier cities occupy a dominant position.
Specific to different levels of cities, from the total point of view, the number of real estate complaints in first-tier cities is much lower than that in second-tier cities; From the structural point of view, complaints and reports in first-tier cities mainly focus on illegal collection of agency fees, while those in second-tier cities, third-tier cities and below are the problems of illegal collection of group purchase fees and arbitrary charges by developers.
In addition to the above problems, there are also many complaints from the masses: landlords in the housing rental market in first-tier cities deduct rents for no reason, collect fees arbitrarily by intermediaries, and landlords raise rents at will. Some real estate developers and brokerage companies in second-and third-tier cities spread false information and maliciously speculate to drive up housing prices, and raise housing prices in disguised form by raising decoration prices, forcibly bundling parking spaces, and forcibly bundling storage rooms.
According to the report, the comprehensive data show that the market price order was generally stable during the May Day and Dragon Boat Festival, and people’s enthusiasm for travel was high, and price issues such as transportation and tourism were still the most concerned. Among them, the price problem in the transportation field is the most, accounting for 42.46%. Followed by tourism, accounting for 17.02%.
In terms of transportation, the most feedback is the price increase of passenger lines. The public reported that during the May Day period, some lines of passenger cars increased in price, were overloaded, and even charged baggage fees. In addition, there are many problems, such as unreasonable parking fees, no uniform standard for highway rescue service fees, unreasonable taxi charges, and discount traps for cheap air tickets.
In terms of tourism, the most common complaints are the increase in ticket prices and unreasonable fees, followed by the high commodity prices in scenic spots. Supermarkets, restaurants and entertainment projects in scenic spots are not clearly marked, and repeated charges for parks and scenic spots are also the main problems reflected by the public.
On the issues related to enterprise fees, many problems are reflected, such as increasing fees at will, imposing fees under various pretexts, charging guidance fees indiscriminately at the annual inspection window of motor vehicles, and not canceling the government’s repayment of secondary road fees in some areas.
Finally, the report emphasizes the key areas that all levels of departments will pay attention to in the next step, mainly including:
First, continue to pay attention to and do a good job in real estate price supervision. Price departments at all levels should strengthen the price supervision of the real estate industry, give full play to the role of the national 12358 price supervision platform, severely investigate and deal with price violations, and create an open and transparent trading environment in the real estate market.
Second, the competent price departments at all levels should do a good job in emergency monitoring and early warning of market prices during the college entrance examination, closely track the changes in prices and charges related to accommodation, catering, medicine, agricultural and sideline products around the examination room, and earnestly safeguard the legitimate price rights and interests of the majority of candidates.
Third, the price authorities at all levels should further rely on the national 12358 price supervision platform, focus on promoting big data analysis of price supervision, and continuously improve the platform’s capabilities in information collection, analysis and prediction, emergency response, and effective supervision.
Attachment: Typical Cases of National 12358 Price Supervision Platform in May
I. Beijing Property Service Evaluation and Supervision Association and its members implemented the case of price monopoly.
Since 2012, many citizens in Beijing have reported that Beijing Property Service Evaluation and Supervision Association and its member units have implemented price monopoly and demanded investigation. After investigation, Beijing Property Service Evaluation and Supervision Association, as an industry organization of 48 third-party property service evaluation institutions in Beijing, organized 48 third-party institutions in the industry from 2012 to 2016, and formulated the charging standards for property service evaluation and supervision business through meetings and emails for many times, and notified the third-party institutions that did not implement the charging standards. This behavior violates the relevant provisions of the Anti-monopoly Law of the People’s Republic of China and the Price Law of People’s Republic of China (PRC), which restricts the market price competition and damages the legitimate rights and interests of consumers. The Beijing Municipal Development and Reform Commission imposed a fine of 350,000 yuan on the Beijing Property Service Evaluation and Supervision Association, and imposed different amounts of fines on its 48 member units, with a cumulative fine of 2.19 million yuan.
2. Beijing Paradise Xianghe Funeral Service Co., Ltd. charged illegally.
Many citizens in Beijing reported that Beijing Paradise Xianghe Funeral Service Co., Ltd. had illegal charges when providing cosmetic services for remains, and demanded to investigate and deal with them. After investigation, the problem reflected by the whistleblower is true. Since October 2016, the company has not charged the people according to the "150 yuan for general cosmetic surgery" set by the government, but charged the people according to the 200 yuan standard for each cosmetic surgery, and overcharged the families of 12 mourners with 600 yuan for cosmetic surgery. In addition, when the company rented the farewell hall, it didn’t charge the venue rental fee of 11,400 yuan in accordance with government regulations. According to the provisions on administrative penalties for price violations, the Beijing Municipal Development and Reform Commission ordered the company to immediately correct the price violations and return the 12,000 yuan overcharged price to the bereaved families. However, within the refund period stipulated in the Notice of Ordering Refund, the company actually returned only 1250 yuan, but not 10750 yuan. Therefore, according to relevant laws and regulations, the Beijing Municipal Development and Reform Commission imposed an administrative penalty of confiscating 10,750 yuan of its illegal income and fined 12,000 yuan.
Three, Daqing City, Heilongjiang Province, New Mart Shopping Plaza false promotion case.
A citizen of Daqing reported that when shopping at the JEEP counter of New Mart Shopping Plaza, he found that the actual discount of some goods was lower than that of the logo, and he thought that there was price fraud and asked to investigate it. After investigation, the slogan of the discount activity of the counter was "50-80% off the whole audience", while the actual sales price of the pants with the product number (205330) was 1056 yuan/piece, and the price of the sign was 1200 yuan/piece, with a discount of 8.8%. The related issues belong to false preferential discounts. The Saertu District Price Supervision Administration ordered the mall to immediately correct the price violations and imposed an administrative penalty of 5,000 yuan.
4. Case of illegally charging gas installation fee for Zhongke City Garden in Xingzi County, Jiujiang City, Jiangxi Province
A citizen of Xingzi County, Jiujiang City reported that when he bought a house in Zhongke City Garden, he was asked by the real estate company to pay the initial installation fee for natural gas and asked to investigate it. After investigation, the problems reflected by the whistleblower are basically true, and the real estate company has indeed charged the owners illegal natural gas installation fees since February 2017. This behavior violated the relevant provisions of Articles 4 and 5 of the Notice of Jiangxi Development and Reform Commission on Regulating the Management of Pipeline Gas Installation Fees (No.1262  of Jiangxi Development and Reform Commission), and the Xingzi County Price Bureau ordered the company to rectify immediately according to law, fully refund the overcharged fee of 32,000 yuan, and impose an administrative penalty of 32,000 yuan.
V. Case of illegal collection of water purification fees by kindergartens in Gongli Town, Fuping County, Shaanxi Province
A citizen of Fuping County, Weinan City reported that his children were asked to pay the water purification fee when they were studying in the kindergarten in Gongli Town of the county, which was considered unreasonable and demanded investigation. After investigation, the information reported by the whistleblower is basically true. Since October 2016, the park has installed a water purifier, and since then, 20 yuan’s water purification fee has been charged to each child who enters the park. The relevant acts violated the relevant provisions of the People’s Republic of China (PRC) Price Law and the Notice of Shaanxi Provincial Price Bureau on Printing and Distributing (Shaanxi Price Service Fa  No.53). The Fuping County Price Bureau ordered the park to immediately correct the price violations, refund all the overcharged price of 5,240 yuan, and impose an administrative penalty of 5,240 yuan.
6. Renai Hospital in Heze City, Shandong Province failed to execute the case of clearly marked price.
A citizen of Heze City reported that he was charged a high fee when he was circumcised in Renai Hospital of the city, and asked to investigate. After investigation, the hospital is a for-profit medical institution, and its medical service price is determined by the market price. The hospital verbally informed the price and the operation items (as evidenced by the operation consent signed by the patient). However, the hospital did not implement the relevant provisions of the document "Provisions on the Implementation of Clearly Marked Prices of Goods and Services" (Order No.8 of the State Planning Commission). The Peony District Price Bureau of Heze City ordered the hospital to strictly implement the clearly marked price publicity system and imposed an administrative penalty of 5,000 yuan.